Deal Desk Management
Attracting the best customers isn’t a task for a single department or person. Engineering, IT, Sales, Customer Support, Product, and Marketing all need to think about what types of customers they want to engage.
But the reality is your sales team wants to increase revenues and meet KPI. Plus, they’re the ones directly reaching out to new business. Which means that important or large opportunities are pursued without alignment across the organization, and soon it creates much larger problems down the line.
The decision for smart companies is to implement a deal desk process for evaluating promising leads, markets, and products.